General conditions of Sale

§. 1 General provisions

By navigating in this area, the user accesses

to semboloni.it (https://www.semboloni.it/). Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.

These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the semboloni.it site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree no. 21/1 and Legislative Decree 70/03) by:

company: Semboloni Fabio Agricultural Company

headquarters: Loc Pancole, 52022, Cavriglia VAT number 02133570511

The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

The user is invited to download and print a copy of the purchase form and these General Conditions of Sale whose terms semboloni.it reserves the right to modify unilaterally and without notice.

It is possible to use the site and then access products supplied by the same and purchase these in the following languages:

Italian (it) English (en)

§. 2 Object

These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on semboloni.it and do not, however, regulate the provision of services or the sale of products by parties other than seller who are present on the same site through links, banners or other hypertext links.

Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

§. 3 Conclusion of the contract

To conclude the purchase contract, it will be necessary to fill in the sales form in electronic format and send it following the relative instructions.

It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the delivery methods of the purchased products and the relative shipping and delivery costs, a reference to the conditions to exercise the right of withdrawal; methods and times for returning the purchased products.

Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.

The contract is concluded when the seller receives the electronic notification of the order.

The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will happen by clicking on the button: "Order with payment obligation" at the end of the wizard.

§. Registered users

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.

The confirmation will in any case exonerate semboloni.it from any responsibility regarding the data provided by the user. The user undertakes to promptly inform semboloni.it of any variation of his data at any time communicated.

If the user then communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, semboloni.it will have the right not to activate or suspend the service until the related deficiencies are rectified.

On the occasion of the first request for activation of a profile by the user, semboloni.it will make the same user choose a user and a password. The latter acknowledges that these identifiers constitute the system for validating user access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding effect on him.

The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

§. 5 Availability of products

Product availability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.

If the buyer requests the cancellation of the order, by terminating the contract, semboloni.it will refund the amount paid within 14 days from the moment in which semboloni.it became aware of the buyer's decision to terminate the contract.

§. 6 Products offered semboloni.it sells: Wine, Oil, Cosmetics made from natural products, Honey, Truffle and Pecorino Cheese.

The offer is detailed on the page https://www.semboloni.it/

§. 7 Methods of payment and prices

The price of the products will be that indicated from time to time on the site, except where there is an obvious error.

In the event of an error semboloni.it will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, semboloni.it will not be obliged to supply what is sold at the lower price incorrectly indicated.

The prices of the site include VAT, some include shipping costs, others will have the shipping costs to be added and will be communicated in the cart section. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.

Once products have been selected, they will be added to the cart. it will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process.

Order details can be changed before payment.

Payment can be made via: Stripe Service.

§. 8 Delivery

semboloni.it ships to the following geographical areas: Italy, Europe, United States, Canada, Japan, Australia and New Zealand.

semboloni.it does not ship to companies that provide domiciliation services.

Delivery takes place as per the sales form by the date indicated therein, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within a maximum period of 60 days from confirmation date.

If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.

If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.

If the delivery cannot take place for reasons not attributable to us after 7 days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 15 days from the date of delivery. termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.

Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed unless otherwise specified.

§. 9 Passing of risk

The risks relating to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

§. 10 Warranty and commercial compliance

The seller is responsible for any defect in the products offered on the site, including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.

If the buyer has entered into the contract as a consumer or any natural person who acts on the site for purposes unrelated to any business or professional activity, this warranty is valid provided that the defect occurs within 2 months from the date of delivery of products; that the buyer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is correctly filled in.

In case of non-compliance, the buyer who has entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products without charge, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract. in relation to the disputed goods and the consequent refund of the price.

§. 11 Withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 1 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.

In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day term starts from the date of receipt of the last product.

The buyer who intends to exercise the right of withdrawal must notify semboloni.it through an explicit declaration, which can be sent by registered letter with return receipt or by accessing the section: right of withdrawal on the semboloni.it site with the creation of a file.

The buyer must also exercise the right of withdrawal by sending any explicit declaration containing the decision to withdraw from the contract or alternatively send the standard withdrawal form.

The goods must be returned to:

Via Chiantigiana, 158, 52022, Cavriglia (IT)

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 30 days, including any shipping costs.

The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.

§. 12 Data processing

The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 Legislative Decree. June 30, 2003 (Privacy Policy).

§. 13 Applicable law and reference

This contract is regulated by the Italian law. Although not expressly provided herein, the laws applicable to the relationships and cases provided for in this contract apply, and in particular art. 5 of the Rome Convention of 1980. Pursuant to art. 60 of Legislative Decree 206/2005, the discipline contained in Part III, Title III, Chapter I of Legislative Decree 206/2005 is expressly referred to here.

§. 14 Contacts

Any request for information can be sent via email to the following

email address: [email protected]

by telephone at the following number +39 339 476 9137

by post to the following address: Loc Pancole, 52022, Cavriglia

§. 15 Settlement of disputes

All disputes arising from this contract will be referred to the Arezzo Chamber of Commerce and resolved according to the Conciliation Regulations adopted by the same. In particular, if the buyer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 12/08/2022 and cancel and replace those previously present.

Information regarding the online resolution of disputes pursuant to Art. 14 Par.1 of the ODR (Online Dispute Resolution Regulation):

The European Commission grants consumers the possibility to resolve disputes online, pursuant to Art. 14 Par. 1 of the Online Dispute Resolution (ODR) on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a place where consumers can try to reach out-of-court settlements on disputes arising from online purchases and service contracts.